Shipping policy

Thank you for choosing Ouvus for your needs. We support global shipping.Below, you'll find our shipping policy to ensure a smooth and enjoyable shopping experience.

Shipping Rates

Standard Shipping $9.99.

Contact Information

For any inquiries regarding shipping or orders, please contact us at [email protected].

Order Processing

Once your order is placed, please allow 1-2 business days for processing. During peak seasons or promotional periods, processing times may vary, but we strive to ship your order as quickly as possible.

Delivery Location

We will ship from China.

Delivery Time:

Asia : 7-10 business days
Europe ：7-15 business days
Africa ：7-30 business days
America ：7-15 business days
Oceania ：7-15 business days

Our cooperating logistics service providers:

FedEx、DHL、EMS、USPS.etc.

Shipping Method

We ship via standard shipping for all orders unless otherwise specified. If you require expedited shipping or have specific shipping preferences, please contact us before placing your order to arrange alternative shipping options.

Shipping Duration

Shipping times vary depending on your location and chosen shipping method. Please note that unforeseen circumstances such as weather delays or carrier issues may impact delivery times.

International Shipping

We offer worldwide delivery.

Order Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the progress of your delivery.

Returns and Exchanges

For information on returns and exchanges, please refer to our Returns Policy page on our website or contact our customer service team for assistance.

Questions or Concerns

If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to reach out to us at [email protected]. Our dedicated team is here to assist you with any inquiries you may have.